Question

You have purchased an expensive phone of a reputed company from a store in Delhi. After three months, the gadget suddenly stops working. Write a complaint letter to the owner of the store and ask for compensation.

Answer 1

Rahul Sharma

123

TT Nagar

Delhi

Date : 24.06.2022

To,

The Manager

KMR Mobile Phones

Delhi

Dear Sir/ Ma'am,

Subject : Complaint Regarding My New Phone

I am Rahul Sharma and I had bought a Samsung Galaxy A50 from your store last

month. Though it worked fine for a few weeks, it started to develop serious faults

afterwards. My bill number is KMR23454 and the date of purchase

is 12 March 2022.

The major problem with the handset now is that it does not have any display.

Even after switching on the phone, there is nothing but a black screen. Further

the phone cannot be charged and no red light is shown after plugging in. Even

when the phone did have display, we were unable to use it properly because the

touch screen did not work properly.

We have heard a lot about your company and bought a phone from their trusting

your services. Please provide us with a replacement of free service for the same.

Thank You

Yours Sincerely

Rahul Sharma.